KYC Administrator. Taguig, Philippines (the)

Are you ready to charter your own career?
The runway to success in global aviation begins here…

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Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company? We are looking for an experienced KYC (Know Your Customer) Administrator to join our team based in Taguig, Philippines.

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​Purpose of the Role​

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As a KYC Administrator, you will play a key role in ensuring business applications run smoothly and meet evolving user needs across global teams. This position bridges technology and operations by enhancing user experience, promoting self-service, and contributing to continuous system improvement. It’s ideal for someone who thrives in a collaborative environment and enjoys solving problems with empathy and precision.

Key Responsibilities of the Role​

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• Perform track KYC checks for new and existing customers and vendors throughout the onboarding process.
• Act as the main point of contact for customers and vendors, coordinating with stakeholders to resolve queries and ensure timely completion.
• Maintain accurate documentation and provide regular status updates on onboarding progress.
• Collect and report metrics related to onboarding and due diligence activities.
• Manage a database of third-party risk information and provide regular reports to the Head of Compliance.
• Support the Head of Compliance with special projects and provide advisory assistance as needed.
• Ensure all activities comply with group policies, legal requirements, and risk management standards.

What will our ideal candidate have?

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• Having at least 2 years of proven experience in KYC, compliance or client onboarding roles.
• Strong understanding of due diligence processes and risk management principles.
• Excellent communication and stakeholder management skills.
• High attention to detail and ability to manage multiple onboarding cases simultaneously.
• Familiarity with regulatory requirements and internal policy frameworks.
• Ability to work independently and as part of a cross-functional team.

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What’s It In It For You​

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• Competitive salary
• Comprehensive benefits package
• Opportunity to join a global company and be part of a diverse international team
• Professional development and career opportunities
• Unlimited access to thousands of courses on LinkedIn Learning platform

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With more than 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business.

Whether it’s arranging the delivery of oil equipment to a remote location, organizing flights for a professional sports team, or booking private jets to an island resort, the sky’s the limit when it comes to the charter business.

Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11.500 professionals, providing state-of-the-art solutions to the aviation industry and beyond.

Chapman Freeborn aims to promote equality, diversity, fairness and respect for future and current staff at all levels of the organization. We aim to provide equal opportunities in all aspects of employment and to ensure that the talent and skills of all individuals are maximized.