Operations Control Officer. Bishops Stortford, United Kingdom of Great Britain and Northern Ireland (the)

Ascend Airways | Operations Control Officer
Bishops Stortford UK

12hr shifts (Day/Nights) 5/4 Pattern + Float

£38,000

Ascend Airways operate a small fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market and opened its first operational base at London Gatwick in early 2024. The company is founded on the legacy of Synergy Aviation, a respected UK AOC holder, which has been acquired by Avia Solutions Group, already the world’s largest ACMI provider with over 200 airliners in operation.

The Operations Control Officer (OCO) is a versatile role within the Operations Control Centre (OCC). The OCO is able to work self-sufficiently but also collaboratively and will be responsible for overseeing and coordinating various aspects of operations, including but not limited to; flight planning & monitoring, crew documentation & crewing support, communicating with various stakeholders. The OCO will be empowered to make critical decisions to ensure the safe and efficient operations of our aircraft. The ideal candidate will have a strong understanding of airline operations, excellent problem-solving skills with a high attention to detail and the ability to thrive in a fast-paced environment.

Responsibilities:

• Monitoring of the company flying programme ensuring conformity to the companies operational control procedures.
• Management of operational flight plans, including ATC & procurement of airfield slots.
• Monitoring operational threats; meteorology, industrial action, curfews etc.
• Ensuring efficient communication with both internal departments and external providers.
• Maximising aircraft and crew resources.
• Supporting with administration of crew rosters.
• Aiding new team members and provision of coaching in a ‘live’ environment.
• Commercial and Flight Operations support, production of statistical information for key stakeholders.
• Identify opportunities to enhance processes and systems.
• Cost control.

The successful candidate will have the following experiences and attributes:

• Significant experience within a dynamic Operational Control environment.
• Competency in time-critical operations and charter operations.
• Good appreciation of Flight Time Limitations and aircrew roster construction.
• Proficiency with operations control and safety management software, strong MS product skills.
• Competency in Flight Planning and aircraft performance calculations.
• Familiarity with Emergency and Incident Response procedures.
• Strong numerical / analytical skills.
• Environmental acumen.
• Completion of a formal aviation training course would be advantageous.

At Ascend Airways, we offer an inclusive and attractive working environment that supports opportunities for career progression.

If you are interested in applying for this role or would like to hear more we encourage you to reach out to [email protected]