Customer Support Manager (Aviation Design and Production). Vilnius, Lithuania

ABOUT COMPANY:

FL Technics is a global provider of tailor-made services for aircraft maintenance, repair, and overhaul (MRO), delivering solutions to commercial aviation customers worldwide. FL Technics operates in a vast network of representative offices, hangars, and shop facilities, as well as the largest independent line maintenance stations network across Europe, Asia Pacific, Africa, the Middle East, and Canada.

Recognized as Top Employer of 2025, awarded by the Top Employers Institute, FL Technics demonstrates continuous effort and investments to create a great work environment and ensure the well-being of the ever-growing team in Lithuania and across the globe.

FL Technics is part of Avia Solutions Group, the world’s largest ACMI provider, operating a fleet of 192 passenger and cargo aircraft worldwide.

YOUR TASKS:

• Supporting Sales team and Printing shop by managing daily orders;
• Working with Procurement team related tasks and projects;
• Communication and negotiation with customers and suppliers;
• Creation of quotations and invoices;
• Control products shipping to customers;
• Perform other duties as assigned;
• Idea for candidates aiming to grow into a Procurement Manager position.
  

WHAT YOU SHOULD BRING:

• Experience in Customer Support or Procurement management field;
• University (or equivalent) degree;
• Ability to manage multiple tasks simultaneously;
• Proficiency in Microsoft Office, experience in working with ERP system;
• Good English language skills (spoken and written);
• Customer - oriented communication skills;
• Strong sense of responsibility, accuracy and results - driven focus;
• Ability to work within an international team.

WORKING AT FL TECHNICS:

• Exclusive experience to the aviation business industry;
• Flexible working hours to promote work-life balance;
• Additional private health and accident insurance;
• Discount system with partnering companies;
• Access to internal training and courses;
• Complimentary in-house gym and other sports activities;
• Supporting and cheering for your success team;
• Competitive salary range, final offer will be proposed based on your experience and competencies.

Seize this opportunity to soar to new heights with FL Technics! Apply now and be part of a globally acclaimed team shaping the future of aviation.