RECEPTIONIST. Barcelona, Spain

This is a great opportunity to become a part of our customer support team and support our clients at the BAA Training office in Barcelona. BAA Training has offices in Vilnius, Lithuania; Barcelona and Lleida, Spain and Ho Chi Minh, Vietnam. The company is constantly growing with a further possibilities to move to any of the multiple locations and departments we have. Aviation is a very fast-paced and truly multicultural world. If you are quick on your feet, like to converse in English, like meeting people from all around the world or love aviation – contact us now!

We promise a highly challenging field and wide scope of responsibilities, which will initially cover:

  • Receiving guests;
  • Directing visitors to other office personnel;
  • Directly communicating with customers or visitors;
  • Answer telephone, direct and screen calls, take and relay messages;
  • Coordinate office activities to secure efficiency and compliance to company policies;
  • Monitor company email box, CRM and internal project management system;
  • Keep stock of office supplies and place orders when necessary;
  • Participation in daily meetings based on Lean principles;
  • Performing other duties and responsibilities assigned by direct manager.

We dream about a team member who:

  • Knowledge of customer service practices and principles;
  • Is able to work independently and is self-motivated;
  • Is flexible with good time management skills;
  • Is curious and has inquisitive thinking such as exploration, investigation, and learning;
  • Is respectful and has a positive attitude, and is service-minded;
  • Is full of energy and commitment;
  • Has good skills in a Microsoft Office 365 environment;
  • Uses the English language at an effective operational independent level.

What we offer you:

  • A health Insurance package after 3 months working for the company.
  • Additional holiday days for seniority after 2 years working for the company.
  • A Wellness day to take care of yourself and a Birthday day to celebrate.
  • Mental gym to support your emotional wellbeing from Mindletic.
  • An entertainment flight with a full flight aviation training simulator.
  • Contemporary and convenient office space in municipality of Gava in Barcelona.
  • Convenient parking space at the company campus.
  • Extensive on boarding plan to ease your integration into company.
  • An international and multicultural environment in vibrant industry with plenty of challenges to achieve as well as duty trips to headquarters in Lithuania.
  • Personal growth possibilities if you are eager to progress in your career, we have a bunch of examples to share.
BAA Training is one of the TOP 3 biggest independent aviation training centres in Europe providing a full scope of aviation training solutions on both – B2B and B2C levels. We are accelerating with the ambitious expansion in Europe and Asia and working with clients from 96 countries. Our mission is to provide aviation community with highly-qualified aviation professionals.