Tele-Caller. New Delhi, India

We are looking for a proactive and enthusiastic individual to support our lead verification process for BAA Training India. In this role, you will help ensure that our sales team is working with high-quality leads by conducting essential screening and qualification of potential customers. This is an exciting opportunity to contribute to the success of a global aviation training leader and play a key role in the growth of our customer base. If you have great communication skills, a positive attitude, and are ready to make an impact, we encourage you to apply for this dynamic position.

We promise a highly challenging field and wide scope of responsibilities, which will initially cover: 

• Conduct high-volume inbound & outbound calls daily to engage with potential clients.
• Screen and assess leads by asking key qualifying questions.
• Accurately record and verify customer details to ensure leads are well-prepared for the sales team.
• Collaborate closely with the sales team, ensuring they are provided with quality, vetted leads.
• Maintain a consistent workflow and ensure lead verification processes run smoothly.
• Working closely with sales teams for best results.

We dream about a team member who: 

• Fluency in English is a must for clear communication.
• No prior experience needed—just a positive attitude and willingness to learn.
• Strong social skills and the ability to engage confidently over the phone.
• Comfortable making high volumes of calls every day.
• Is self-motivated and willing to take ownership.
• Is flexible with good time management skills. 
• Has respectful and positive attitude. 
• Wants to learn every day and thinks aviation could be the love of one`s life.

What we offer you: 

• Wellness Day to take care of yourself and a Birthday Day to celebrate.
• Access to a Mental Gym for emotional wellbeing support through Mindletic.
• Contemporary and convenient office space in TimeTower building.
• Extensive onboarding plan to ensure a smooth integration into the company.
• International and multicultural environment in a vibrant industry with exciting challenges.
• Personal growth possibilities with numerous examples of career progression within the company.