Office Manager. Vilnius, Lithuania

Join BAA Training as an Office Manager and become part of our Service Procurement & Support team. This is a dynamic role involving office administration, customer service, travel coordination, supplier communication and day-to-day operational support in an international aviation environment.

We promise a highly challenging field and wide scope of responsibilities, which will initially cover:

• Service clients, would it be external or internal, keeping customer experience at the highest level
• Support daily office operations and coordinate administrative tasks to ensure smooth office activities and compliance with company policies.
• Handle all incoming enquiries (internal-external)
• Administrate documents, via internal system (DocLogix)
• Assist clients on business travel requests, book travel tickets and hotels
• Approve invoices via Finbite system
• Monitor company email box, CRM and internal project management system
• Keep stock of office supplies and place orders when necessary
• Manage migration matters (writing LOIs, dealing with migration authorities and clients)
• Organize entertainment flights and site excursions
• Organize and coordinate internal and external events
• Work according to approved company processes
• Support supplier coordination, office purchasing and day-to-day facilities-related requests
• Setting and achieving short-term and long-term goals in accordance with the company’s strategic goals
• Performing other duties and responsibilities assigned by direct manager

We dream about a team member who:

• Has at least one year of experience in administration or customer service.
• Has better than average written and spoken communication skills
• Can organize daily tasks, manage multiple requests and prioritize effectively.
• Is able to work independently and is self-motivated and willing to take ownership
• Is flexible with good time management skills
• Is curious and has inquisitive thinking such as exploration, investigation, and learning
• Is respectful and has a positive attitude, and is service-minded
• Is full of energy and commitment
• Previous experience working with DocLogix system can be an advantage
• Has good skills in a Microsoft Office 365 environment
• Uses the English and Lithuanian language at an effective operational independent level
• Uses the Russian language (would be an advantage)
• Has analytical and conceptual thinking skills
• Has willingness to share skills, knowledge and expertise
• Wants to learn every day and thinks aviation could be the love of one`s life

What we offer you:

• A health insurance package after 3 months working for the company.
• Additional holiday days for seniority after 2 years working for the company.
• A Wellness day to take care of yourself and a Birthday day to celebrate.
• Mental gym to support your emotional wellbeing from Mindletic
• An entertainment flight with a full flight aviation training simulator.
• Sport club and childcare service for your convenience.
• Public transport cover during the weekdays or parking space near the office.
• Discounts and special offers from various partners of the group.
• Extensive on boarding plan to ease your integration into company.
• An international and multicultural environment in vibrant industry.
• Personal growth possibilities if you are eager to progress in your career.