Station Manager. Bangkok, Thailand

Welcome aboard!

About us:

BBN Airlines Thailand is a leading provider of ACMI (Aircraft, Crew, Maintenance, and Insurance) and charter aircraft services across Thailand, tailored to meet the operational needs of airlines, tour operators, and aviation stakeholders worldwide.

As a partner of Avia Solutions Group — the world’s largest ACMI provider — we have access to a global network of over 250 aviation businesses and are backed by a team of 14,000+ aviation professionals. The group’s comprehensive services include MRO (Maintenance, Repair, and Overhaul), pilot and crew training, ground handling, and a wide range of aviation support solutions.

Responsibilities:

• Ensure all ground handling and cargo operations comply with aviation regulations, safety, security, and company policies.
• Manage daily station operations to achieve operational efficiency, service quality, and business goals.
• Lead and support station teams on operational, people, communication, and performance-related matters.
• Make operational decisions related to safety, security, and risk management.
• Oversee ground handling and cargo activities, ensuring safe, secure, and effective operations.
• Manage station budgets, operational costs, and investment proposals for equipment, technology, and infrastructure.
• Monitor station performance and implement continuous improvement initiatives.
• Ensure adequate facilities, equipment, resources, and work environments are available to support operations.
• Develop, implement, and maintain operational policies, procedures, and programs.
• Lead training programs for ground operations staff and handling agents, ensuring compliance with safety, security, and service standards.
• Design, review, and improve training materials in collaboration with relevant departments.
• Analyze operational data, delays, and performance trends; prepare reports and dashboards to support decision-making.
• Promote a data-driven culture and use analytics to improve operational performance.
• Build strong working relationships with employees, management, and business partners.
• Foster a "Just Culture" by encouraging open reporting of incidents and safety concerns.
• Ensure all safety and security measures, controls, and KPIs are implemented and monitored effectively.

Requirements:

• Bachelor's degree in any field.
• Minimum 5 years of experience in airline ground handling and/or cargo operations.
• Strong knowledge of aviation regulations, safety, and security standards related to ground and cargo operations.
• Experience in budgeting, cost control, and operational resource management.
• Strong leadership, communication, coordination, and problem-solving skills.
• Ability to adapt to changing operational requirements and work in a dynamic environment.
• Fluent in spoken and written English.