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CUSTOMER SUPPORT MANAGER. Vilnius, Lithuania

Job description

Provide spare parts and components supply, repair and management services for business and regional jets
Identify and resolve clients concerns 
Prepare commercial offers, contracts, plan product deliveries, process documents and control payments
Build and maintain relationships with customers, suppliers and business partners to ensure high level of service
Oversee and analyse technical information

 

Requirements

At least 1 year of working experience in customer support management
Exceptional customer service skills with the ability to negotiate rates, sell services and build professional relationships 
Strong communication, problem solving and decision making skills
Higher education
Fluent communication in English and Russian languages (both: verbal and written)
Other languages would be considered as an advantage
Computer literacy: good knowledge of MS office programs (Outlook, Word, Excel, PowerPoint)

 

We offer

The ability to develop and pursue a career in business aviation company
Job in global markets and multicultural environment
Introduction program for new employees 
Competitive salary, new career opportunities

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Jet Maintenance Solutions (Jet MS) is a global provider of integrated aircraft maintenance, repair, and overhaul solutions for business and regional aviation. The company also provides express spare part delivery, cabin refurbishment & modification, engine management, and aircraft conversion solutions for a wide range of other business and regional jets.